About the Role
The Tech Vendor Management role is responsible for supporting and managing relationships with external technology vendors across the Technology Directorate. This position ensures vendors are properly onboarded, monitored, and aligned with internal processes, contracts, and performance expectations.
This role works closely with Technology, Procurement, Finance, Legal, and Compliance teams to ensure smooth vendor operations, cost control, and service quality. The role is suitable for candidates with early to mid-level experience who are detail-oriented, organized, and comfortable coordinating across multiple stakeholders.
Responsibilities
- Manage day-to-day coordination with technology vendors, including software, infrastructure, security, and IT service providers.
- Support vendor onboarding processes, including documentation, system setup, and internal approvals.
- Maintain and update vendor records, contracts, and service documentation.
- Track vendor performance, service delivery, and SLA adherence; flag issues and support follow-ups with relevant teams.
- Coordinate contract renewals, extensions, and terminations in collaboration with Procurement and Legal.
- Support cost tracking, invoice validation, and vendor payment processes with Finance.
- Connect internal technical teams and vendors for operational issues and escalations.
- Assist in vendor risk and compliance checks in collaboration with Compliance, Risk, and Security teams.
- Prepare regular reports and dashboards on vendor status, contracts, spend, and performance.
- Support continuous improvement of vendor management processes, templates, and documentation.
Requirements
Education
- Bachelor’s degree in Business, Information Systems, Engineering, or a related field.
Technical
- 1-4 years of experience in vendor management, technology, procurement support, project coordination, or similar roles.
- Basic understanding of technology vendors (e.g., software, IT services, cloud, infrastructure) is preferred.
- Ability to manage multiple vendors and priorities in a structured manner.
- Familiarity with contracts, invoices, or procurement processes is a plus.
Soft Skill
- Strong coordination and communication skills; comfortable working with multiple internal and external stakeholders.
- Detail-oriented with good documentation and tracking skills.
- Comfortable working in a fast-paced and evolving environment.
- Professional bilingual communication skills in Indonesian and English (speaking and writing).
Work Arrangement
- Placement: Revenue Tower, SCBD, South Jakarta
- Employment type: 12-month contract (extendable)
- Work setup: Hybrid
- Expected onboard: February/March 2026
BINAR Academy aims to unlock and channel human potential so we can help the world turn into a better place. One of the ways we strive to do that is to channel potential talents to impactful opportunities using our very own job connector, BINAR Job Connect.
BINAR Job Connect has connected up to 250 talents & candidates; whether it be young & aspirational fresh graduate to tech-savvy team leaders, individuals who decided to start from scratch, and junior engineers to skilled product managers to our experienced hiring partners. BINAR Job Connect provides various options of employment, as we intend that everyone processed by us can choose the best career track for them.
