[289] Junior IT Support

ERIA
Central Jakarta (WFO)
,
Outsource

Job Requirements & Job Descriptions

We are looking for a Junior IT Support who will assist in maintaining daily IT operations and supporting Microsoft-based enterprise environments. The role involves providing technical assistance to end users while supporting the administration of Microsoft 365, Azure, and related platforms.

The ideal candidate is proactive, eager to learn, and capable of working collaboratively while maintaining clear and professional communication.

Work Arrangement

  • Employment type: Contract
  • Contract duration: 6 months (extendable)
  • Location: Senayan, Central Jakarta
  • Work type: Work from Office (WFO)
  • Expected join date: April 2026

Key Responsibilities

  • Provide daily IT support for end users, including troubleshooting hardware, software, and network issues.
  • Support routine IT operations and ensure smooth day-to-day system functionality.
  • Assist with Microsoft 365 administration, including Exchange, Teams, SharePoint, Intune, and user & license management.
  • Perform basic Azure administration related to the Microsoft 365 environment.
  • Utilize PowerShell scripting for automation, reporting, and administrative tasks.
  • Support Microsoft Power Platform, including basic administration and maintenance of Power Apps and Power Automate.
  • Assist with Microsoft Copilot Studio configuration and use-case support.
  • Provide Microsoft Purview administration support, including information protection, basic compliance, and data governance activities.
  • Maintain IT documentation, administrative tasks, and system records.

Qualifications

  • Minimum 1–2 years of experience in IT Support or related roles; fresh graduates are welcome to apply.
  • Diploma (D3) in IT with relevant experience, or Bachelor’s degree (S1) in IT or related field (fresh graduates acceptable).
  • Familiarity with Microsoft 365 ecosystem and basic Azure administration.
  • PowerShell scripting knowledge is highly valued.
  • Good communication skills, friendly yet assertive when assisting users.
  • Fluent in English (spoken and written) is mandatory.
  • Highly motivated, proactive, and eager to learn and grow in IT operations.

Who Are Job Connect?

BINAR Academy aims to unlock and channel human potential so we can help the world turn into a better place. One of the ways we strive to do that is to channel potential talents to impactful opportunities using our very own job connector, BINAR Job Connect.

BINAR Job Connect has connected up to 250 talents & candidates; whether it be young & aspirational fresh graduate to tech-savvy team leaders, individuals who decided to start from scratch, and junior engineers to skilled product managers to our experienced hiring partners. BINAR Job Connect provides various options of employment, as we intend that everyone processed by us can choose the best career track for them.